Falling mirrors - even the best prepared can suffer
Marks & Spencer are one of the best companies around when it comes to customer care and health & safety in general. You can imagine management's feelings when, after all the trouble they had taken, a mirror decided to fall off a wall. Admittedly, a young person was leaning on it; no excuses - mirrors should not fall off walls. The young person was severely injured by the breaking glass.
This happened early in 2011. M & S were said to be investigating. You can be certain that mirrors in all M & S stores are now so firmly fixed to the walls that the maintenance staff have problems when it comes to redecoration
So, even the best run organisations can suffer. Are your health and safety arrangements at the same high standards as M & S? Are you confident that your risk management in general is as good as it can be? Call Northwood Risk Management for a chat if you are nervous!
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